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Create an administrator account that 
Cisco ISE
 can use

Cisco Identity Services Engine
 (ISE) requires a dedicated 
BlackBerry UEM
 administrator account that it can use to retrieve data about devices. You can use an existing administrator account or you can create a new administrator account. It must be a local administrator account (not a directory user). The administrator account requires a role with the following permissions:
  • View users and activated devices
  • Manage devices
  • Lock device and set message
  • Delete only work data
  • Delete all device data
The default Security Administrator and Enterprise Administrator roles have these permissions. To create a new administrator account with a custom role, complete the following steps using an administrator account with the Security Administrator role.
If you want to create a custom role for the administrator account, in the 
BlackBerry UEM
 management console, click 
Settings > Administrators > Roles >  The add icon
. Select the necessary permissions. Click 
Save
.
  1. In the 
    BlackBerry UEM
     management console, on the menu bar, click 
    Users
    .
  2. Click 
    Add user
    .
  3. Click the 
    Local
     tab.
  4. Specify a first name, last name, display name, username, and email address.
  5. In the 
    Console password
     field, type a password for the administrator account.
  6. Select the 
    Do not set device activation password
     option.
  7. Click 
    Save
    .
  8. On the menu bar, click 
    Settings
    .
  9. Click 
    Administrators > Users
    .
  10. Click  .
  11. Search for and click the user account that you created.
  12. In the 
    Role
     drop-down list, click the custom role that you created, the default Security Administrator role, or the default Enterprise Administrator role.
  13. Click 
    Save
    .