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Activate an 
Android
 device with the 
MDM controls
 activation type

These steps apply only to devices that are assigned the 
MDM controls
 activation type. This activation type is deprecated for devices with 
Android
 10. Attempts to activate 
Android
 10 and later devices with the 
MDM controls
 activation type will fail.  For more information, visit https://support.blackberry.com/community to read article 48386.
Send the following activation instructions to the device user.
  1. On the device, install the 
    BlackBerry UEM Client
     from 
    Google Play
    .
  2. Open the 
    UEM Client
    .
  3. Read the license agreement and tap the 
    I accept the License Agreement
     checkbox.
  4. Do one of the following:
    Task
    Steps
     Use a 
    QR Code
     to activate the device 
    1. Tap 
    2. Tap 
      Allow
       to allow the 
      UEM Client
       to take pictures and record video. 
    3. Scan the 
      QR Code
       in the activation email message that you received.
    Manually activate the device
    1. Type your work email address. Tap 
      Next
    2. Type your activation password. Tap 
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in 
      BlackBerry UEM Self-Service
      . Tap 
      Next
      .
    4. If necessary, type your username and activation password. Tap 
      Next
      .
  5. Tap 
    Next
    .
  6. Tap 
    Activate
     to activate the device administrator. You must activate the device administrator to access work data on your device.
  7. If you are prompted, tap 
    OK
     to allow the connection to 
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  8. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the 
    UEM Client
    , tap  the menu icon  > 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the 
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.