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Activate an 
Android Enterprise
 device when 
BlackBerry UEM
 is connected to a 
Google
 domain

These steps apply to devices that are assigned the 
Work space only
 (
Android Enterprise
) or 
Work and personal - full control
 (
Android Enterprise
) activation type. To activate devices with the 
Work and personal - user privacy
 activation type, see Activate an Android Enterprise device with the Work and personal - user privacy activation type.
Send the following activation instructions to the device user, or send them a link to the following workflow: Activate your Android device when UEM is connected to a Google Domain.
Your device administrator sent you one or more email messages with the information that you need to activate your device. If you received an activation 
QR Code
 from your administrator, you can use it to activate your device and you don't need to type any information. If you did not receive a 
QR Code
, make sure you received the following information:
  • Your work email address
  • BlackBerry UEM
     activation username
  • BlackBerry UEM
     activation password
  • BlackBerry UEM
     server address
  1. If you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. During the device setup, in the 
    Google
     account login screen, enter your work 
    Google
     email address and password. 
  3. On the device, tap 
    Install
     to install the 
    BlackBerry UEM Client
    .
  4. Read the license agreement and tap the 
    I accept the License Agreement
     checkbox.
  5. Do one of the following:
    Task
    Steps
     Use a 
    QR Code
     to activate the device 
    1. Tap 
    2. Tap 
      Allow
       to allow the 
      UEM Client
       to take pictures and record video. 
    3. Scan the 
      QR Code
       in the activation email message that you received.
    Manually activate the device
    1. Type your work email address. Tap 
      Next
    2. Type your activation password. Tap 
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in 
      BlackBerry UEM Self-Service
      . Tap 
      Next
      .
    4. If necessary, type your username and activation password. Tap 
      Next
      .
  6. Wait while the profiles and settings are pushed to your device.
  7. On the 
    Set up your profile
     screen, tap 
    Set up
     and wait while a work profile is set up on the device.
  8. If you are prompted, log in to your 
    Google
     account with your 
    Google
     email address and password. 
  9. On the unlock selection screen, choose a screen unlock method.
  10. If you are prompted with the 
    Secure start-up
     screen, tap 
    Yes
     to require a password when the device starts.
  11. Type a device password and type it again to confirm it. Tap 
    OK
    .
  12. Select one of the options for how you want your notifications to show. Tap 
    Done
    .
  13. Create a 
    UEM Client
     password and tap 
    OK
    . If you are using 
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your 
    BlackBerry Dynamics
     apps.
  14. On the next screen, tap 
    Enroll
     and follow the instructions on the screen if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps that you have. Otherwise, tap 
    Cancel
  15. If you are signed out of your device, unlock your device to complete the 
    BlackBerry UEM
     activation.
  16. If you are prompted, tap 
    OK
     to allow the connection to 
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  17. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the 
    UEM Client
    , tap  the menu icon  > 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the 
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.