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Activate an 
Android Enterprise
 device without a 
Google Play
 account

These steps apply to devices that do not have access to 
Google Play
. The devices may be assigned the 
Work space only
 (
Android Enterprise
), 
Work and personal - full control
 (
Android Enterprise
), or 
Work and personal - user privacy
 (
Android Enterprise
) activation type.
A secondary device that has the 
BlackBerry UEM Enroll
 app installed is required. The same device can be used to activate an unlimited number of devices.
Send the following activation instructions to the device user.
  • Your device administrator sent you one or more email messages with the information that you need to activate your device. If you received an activation 
    QR Code
     from your administrator, you can use it to activate your device and you don't need to type any information. If you did not receive a 
    QR Code
    , make sure you received the following information:
    • Your Work email address 
    • BlackBerry UEM
       activation username
    • BlackBerry UEM
       activation password
    • BlackBerry UEM
       server address
  • You must have a secondary device that has the 
    BlackBerry UEM
     Enroll app installed. To download and install the 
    BlackBerry UEM Client
     on the secondary device, visit support.blackberry.com/community to read article 42607.
  1. On the device that you want to activate, if you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. On the secondary device, open the 
    BlackBerry UEM Enroll
     app. Make sure that NFC is enabled on the device.
  3. Tap 
    Activate device
    .
  4. Tap the backs of both devices together. When you are prompted, tap anywhere on the screen of the secondary device.
  5. On the device that you want to activate, follow the instructions on the screen to download and install the 
    BlackBerry UEM Client
    .
  6. Read the license agreement and tap the 
    I accept the License Agreement
     checkbox.
  7. Do one of the following:
    Task
    Steps
     Use a 
    QR Code
     to activate the device 
    1. Tap 
    2. Tap 
      Allow
       to allow the 
      UEM Client
       to take pictures and record video. 
    3. Scan the 
      QR Code
       in the activation email message that you received.
    Manually activate the device
    1. Type your work email address. Tap 
      Next
    2. Type your activation password. Tap 
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in 
      BlackBerry UEM Self-Service
      . Tap 
      Next
      .
    4. If necessary, type your username and activation password. Tap 
      Next
      .
  8. Wait while the profiles and settings are pushed to your device.
  9. On the 
    Set up your profile
     screen, tap 
    Set up
     and wait while a work profile is set up on the device.
  10. On the unlock selection screen, choose a screen unlock method.
  11. If you are prompted with the 
    Secure start-up
     screen, tap 
    Yes
     to require a password when the device starts.
  12. Type a device password, and type it again to confirm it. Tap 
    OK
    .
  13. Select one of the options for how you want your notifications to show. Tap 
    Done
    .
  14. Create a 
    UEM Client
     password and tap 
    OK
    . If you are using 
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your 
    BlackBerry Dynamics
     apps.
  15. On the next screen, tap 
    Enroll
     and follow the instructions on the screen if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps you have. Otherwise, tap 
    Cancel
  16. If you are signed out of your device, unlock your device to complete the 
    BlackBerry UEM
     activation.
  17. If you are prompted, tap 
    OK
     to allow the connection to 
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  18. If you are prompted, follow the instructions on the screen to install work apps on your device.
  19. If necessary, open the email app that your organization wants you to use (for example, 
    BlackBerry Hub
    ) and follow the instructions to set up email on your phone.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the 
    UEM Client
    , tap  the menu icon  > 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the 
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.