Skip Navigation

Send a bulk command

You can send a command to multiple user accounts or devices at the same time by selecting the users or devices from the user list and sending a bulk command.
If you want to set an expiry period for commands that delete data from devices, see Set an expiry time for commands.
  1. On the menu bar, click 
    Users > Managed devices
    .
  2. If necessary, filter the user list.
  3. Perform one of the following actions:
    • Select the check box at the top of the user list to select all users and devices in the list.
    • Select the check box for each user and device that you want to include. You can use Shift+click to select multiple users.
  4. From the menu, click one of the following icons:
    Icon
    Description
    the Locate devices icon
    Locate devices
    You can select a maximum of 100 devices at a time.
    For more information, see Locate a device.
    the Send email icon
    Send email
    For more information, see Send an email to users.
    the Send activation email icon
    Send activation email
    For more information, see Send an activation email to multiple users.
    the Add to user group icon
    Add to user groups
    You can select a maximum of 200 devices at a time.
    For more information, see Add users to user groups.
    the Export icon
    Export
    For more information, see Export the user list to a .csv file.
    the Remove device icon
    Remove devices
    To use this bulk command, you must be a Security Administrator. You can select a maximum of 200 devices at a time.
    For more information, see Commands reference.
    the Update device information icon
    Update device information.
    For more information, see Commands reference.
    the Delete all data icon
    Delete all device data
    To use this command, you must be a Security Administrator. You can select a maximum of 200 devices at a time. This bulk command is not supported for 
    macOS
     devices.
    For more information, see Commands reference.
    the Delete all work data icon
    Delete only work data
    To use this command, you must be a Security Administrator. You can select a maximum of 200 devices at a time.
    For more information, see Commands reference.
    the Change device ownership icon
    Edit device ownership
    You can select a maximum of 100 devices at a time.
    For more information, see Change the device ownership label.
    the Update OS icon
    Update OS
    You can force supervised 
    iOS
     devices to install an available OS update. To use this command, you must be a Security Administrator. You can select a maximum of 200 devices at a time.
    For more information, see Update the OS on supervised iOS devices.
    the Change console password icon
    Change console passwords
    You can send a 
    BlackBerry UEM Self-Service
     password to multiple users at one time.