Managing and monitoring activated iOS devices
After devices are activated and managed by an IT policy and profiles, you have several features available to control users' devices.
You have the following options:
Check for available software updates and update the device
You can view available OS updates for all managed devices. You can force the following devices to install an available update:
Turn on location settings and enable Lost Mode
You can turn on location settings to track the location of
iOSdevices. You can also enable Lost Mode to find a lost device.
Enable Activation Lock
The Activation Lock feature on
iOSdevices requires users to confirm the
AppleID and password to disable Find My
iPhone, delete data from the device, or reactivate and use the device.
To manage the Activation Lock feature in
BlackBerry UEMstores a bypass code that you can use to clear the lock so that data on the device can be deleted and it can be reactivated without the user's
AppleID and password.
Retrieve device logs
You can retrieve logs from devices for monitoring and troubleshooting purposes.
Deactivate a device
When you or a user deactivates a device, the connection between the device and the user account in
BlackBerry UEMis removed. You can't manage the device and the device is no longer displayed in the management console. The user can't access work data on the device.
You can deactivate a device using the "Delete all device data" or "Delete only work data" command.
Users can deactivate an
iOSdevice by selecting Deactivate My Device on the About screen in the
BlackBerry UEM Clientapp.