- Managing device features and behavior
- Managing devices with IT policies
- Restricting or allowing device capabilities
- Setting device password requirements
- Setting iOS password requirements
- Setting macOS password requirements
- Setting Android password requirements
- Setting Windows password requirements
- Setting BlackBerry 10 password requirements
- Creating and managing IT policies
- How BlackBerry UEM chooses which IT policy to assign
- Allowing BlackBerry 10 users to back up device data
- Creating device support messages
- Controlling BlackBerry OS device capabilities using IT policies
- Importing IT policy and device metadata updates
- Enforcing compliance rules for devices
- Create a compliance profile
- Compliance profile settings
- Managing BlackBerry Dynamics compliance profiles
- Sending commands to users and devices
- Send a command to a device
- Send a bulk command
- Set an expiry time for commands
- Commands reference
- Deactivating devices
- Controlling the software updates that are installed on devices
- Create a device SR requirements profile for Android Enterprise devices
- Create a device SR requirements profile for Samsung KNOX devices
- Create a device SR requirements profile for BlackBerry 10 devices
- View users who are running a revoked software release
- Managing OS updates on devices with MDM controls activations
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Configuring communication between devices and BlackBerry UEM
- Displaying organization information on devices
- Using location services on devices
- Using Activation Lock on iOS devices
- Managing iOS features using custom payload profiles
- Setting up factory reset protection for Android Enterprise devices
- Setting up Windows Information Protection for Windows 10 devices
- Managing attestation for devices
- Manage attestation for Android devices and BlackBerry Dynamics apps using SafetyNet
- Managing iOS app integrity checking on devices
- Manage attestation for Samsung KNOX devices
- Manage attestation for Windows 10 devices
When you or a user deactivates a device, the connection between the device and the user account in
BlackBerry UEMis removed. You can't manage the device and the device is no longer displayed in the management console. The user can't access work data on the device.
You can deactivate a device using the "Delete only work data" command. Users can deactivate their devices using the following methods:
- ForiOSandAndroiddevices, users can select Deactivate My Device on the About screen in theBlackBerry UEM Clientapp.
- ForWindows 10devices, users can select Settings > Accounts > Work access > Delete.
- ForBlackBerry 10devices, users can select Settings >BlackBerry Balance> Delete work space.
For devices that use
KNOXMDM, when the device is deactivated, internal apps are uninstalled, and the uninstall option becomes available for any public apps that were installed from the app list as required.
Android Enterprisedevices that only have a work profile, if you deactivate a device you have the option to delete all data from the SD card and remove factory reset protection.
Samsung KNOX Workspacedevices that have been activated using the
Work and personal - full controlor
Work space onlyactivation types, deactivating the device deletes all data from the device or from the work space only. You can specify which data is wiped using the "Data wipe on deactivation" IT policy rule.