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Activate an 
Android Enterprise
 device without a 
Google Play

These steps apply to devices that do not have access to 
Google Play
. The devices may be assigned the 
Work space only
Android Enterprise
Work and personal - full control
Android Enterprise
), or 
Work and personal - user privacy
Android Enterprise
) activation type.
A secondary device that has the 
BlackBerry UEM Enroll
 app installed is required. The same device can be used to help activate an unlimited number of devices with 
Send the following activation instructions to the device user.
  • Make sure you have the following information that was sent by your administrator in one or more email messages:
    • Activation username
    • BlackBerry UEM
       activation password
  • You must have a secondary device that has the 
    BlackBerry UEM
     Enroll app installed. To download and install the app on a secondary device, visit to read article 42607.
  1. On the device that you want to activate, if you do not see the device setup Welcome screen, reset your device to the factory default setting.
  2. On the secondary device, open the 
    BlackBerry UEM Enroll
     app. Make sure that NFC is enabled on the device.
  3. Tap 
    Activate device
  4. Tap the backs of both devices together.
  5. On the device that you want to activate, follow the instructions on the screen to download and install the 
    BlackBerry UEM Client
  6. Read the license agreement. Tap 
    I Agree
  7. Tap 
     to allow 
    UEM Client
     to make and manage phone calls.
  8. Type your work email address. Tap 
  9. If necessary, type the server address. Tap 
    . You can find the server address in the activation email message you received or in 
    BlackBerry UEM Self-Service
  10. Type your activation password. Tap 
    Activate My Device
  11. Wait while the profiles and settings are pushed to your device. 
  12. On the 
    Set up your device
     screen, tap 
    Accept & Continue
     and wait while the work profile is set up.
  13. On the 
    Unlock selection
     screen, choose an unlock method.
  14. On the 
    Secure start-up
     screen tap 
     to require a password when the device starts.
  15. Type a device password, type it again to confirm it. Tap 
  16. Select one of the options for how you want your notifications to show. Tap 
  17. If you are prompted, tap 
     to allow the connection to 
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  18. If necessary, open the email app that your organization wants you to use (for example, 
    BlackBerry Hub
    ) and follow the instructions to set up email on your phone.