Skip Navigation

Activate an 

QR Code
 activations, see Activate a device using a QR Code.
To activate devices using an activation password, send the following instructions to the device user.
  1. On the device, install the 
    BlackBerry UEM Client
     app. You can download the 
    BlackBerry UEM Client
     app from the 
    App Store
  2. On the device, tap 
    UEM Client
  3. Read the license agreement and tap 
    I Agree
  4. Type your work email address and tap 
  5. If necessary, type the server address and tap 
    . You can find the server address in the activation email message you received or in 
    BlackBerry UEM Self-Service
  6. Type your activation password and tap 
    Activate My Device
  7. Tap 
     to install the required certificate.
  8. Follow the instructions on the screen to complete the activation.
  9. If you are prompted to enter the password for your email account or the passcode for your device, follow the instructions on the screen.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the 
    BlackBerry UEM Client
     app and tap 
    . In the Activated Device and Compliance Status sections, verify that the device information and the activation time stamp are present. 
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.