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BlackBerry UEM
chooses which user role to assign

Only one role is assigned to a user.
BlackBerry UEM
uses the following rules to determine which role to assign to a user:
  • A role assigned directly to a user account takes precedence over a role assigned indirectly by user group.
  • If a user is a member of multiple user groups that have different user roles,
    BlackBerry UEM
    assigns the role with the highest ranking.