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Renew or remove a
BlackBerry Dynamics
certificate for a user account

You can send a command to a user's device to request certificate renewal from the CA. You can also remove a
BlackBerry Dynamics
certificate from a user's device. If you remove a certificate, the
BlackBerry Dynamics
PKI connector sends a notification to the CA that the certificate is no longer in use, but the certificate is not automatically revoked.
  1. On the menu bar, click
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of a user account.
  4. In the
    User certificates
    section, perform one of the following actions:
    • Click to request certificate renewal from the CA.
    • Click to remove the certificate from the user's devices.
    To remove an
    Entrust
    smart credential from a device, the user must also deactivate the smart credential in the
    BlackBerry UEM Client
    .