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Add an internal app to the app list

  1. On the menu bar, click 
    Apps
  2. Click  .
  3. Click 
    Internal apps
    .
  4. Click 
    Browse
    . Navigate to the app that you want to add or update.
  5. Click 
    Open
    .
  6. Click 
    Add
    .
  7. Optionally, add a vendor name and an app description.
  8. To add screen shots of the app, click 
    Add
    . Browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
  9. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the 
    Category
     drop-down list, do one of the following: 
    Task
    Steps
    Select a category for the app
    1.  In the drop-down list, select a category.
    Create a category for the app
    1.  Type a name for the category. The "new category" will appear in the drop-down list with the new category label beside it
    2. Press 
      Enter
      .
    3. Press 
      Enter
      .
  10. In the 
    App rating and review
     drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select 
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select 
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the 
      BlackBerry UEM
       management console. 
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select 
      Disabled
  11. If you are adding an 
    iOS
     app, perform the following actions:
    1. In the 
      Supported device form factor
       drop-down list, select the form factors that the app can be installed on. For example, you can prevent the app from being available in the Work Apps app for 
      iPad
      .
    2. If you want the app to be deleted from the device when the device is removed from 
      BlackBerry UEM
      , select 
      Remove the app from the device when the device is removed from BlackBerry UEM
      . This option applies only to apps with a disposition marked as required and the default installation for required apps is set to prompt once.
    3. If you want to prevent apps on 
      iOS
       devices from being backed up to the 
      iCloud
       online service, select 
      Disable iCloud backup for the app
      . This option applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group.
    4. In the 
      Default installation method for required apps
       drop-down list, if you want users to receive one prompt to install the app on their 
      iOS
       devices, select 
      Prompt once
      . If users dismiss the prompt, they can install the app later from the Work Apps list in the 
      BlackBerry UEM Client
       app or the Work Apps icon on the device.
  12. If you are adding an 
    Android
     app, in the 
    Send to
     drop-down list, perform one of the following actions:
    • If you want the app to be sent to all 
      Android
       devices, select 
      All Android devices
      .
    • If you want the app to be sent to only 
      Android
       devices that use 
      Samsung KNOX Workspace
      , select 
      Samsung KNOX Workspace devices
      .
    • If you want the app to be sent only to 
      Android
       devices with a work profile, select 
      Android devices with a work profile
      .
  13. To allow the app to be installed on 
    Android
     devices with a work profile, select 
    Enable the app for work profiles
    .
  14. For apps that support configuration settings, an 
    App configuration
     table is displayed. Click   to add an app configuration. For more information, see Adding or changing an app configuration.
  15. Click 
    Add
    . If you plan to host the app in 
    BlackBerry UEM
     using a .json file, copy and save the URL that is displayed.