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Add an 
iOS
 app to the app list

When you add public 
iOS
 apps to the app list, the connection to the 
App Store
 is made directly from the computer that is running the 
BlackBerry UEM
 console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, visit support.blackberry.com/community to read article 52777.
  1. On the menu bar, click 
    Apps
  2. Click  .
  3. Click 
    App Store
    .
  4. In the search field, search for the app that you want to add. You can search by app name, vendor, or 
    App Store
     URL.
  5. In the drop-down list, select the country of the store that you want to search in.
  6. Click 
    Search
    .
  7. In the search results, click 
    Add
     to add an app.
  8. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the 
    Category
     drop-down list, do one of the following:
    Task
    Steps
    Select a category for the app
    1.  In the drop-down list, select a category.
    Create a category for the app
    1. Type a name for the category. The new category will appear in the drop-down list with the "new category" label beside it
    2. Press 
      Enter
      .
    3. Press 
      Enter
      .
  9. In the 
    App rating and review
     drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app. 
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select 
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select 
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the 
      BlackBerry UEM
       management console. 
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select 
      Disabled
  10. In the 
    Supported device form factor
     drop-down list, select the form factors that the app can be installed on. For example, you can prevent the app from being available in the Work Apps app for 
    iPad
    .
  11. If you want the app to be deleted from the device when the device is removed from 
    BlackBerry UEM
    , select 
    Remove the app from the device when the device is removed from BlackBerry UEM
    . This option applies only to apps with a disposition marked as required and the default installation for required apps is set to prompt once.
  12. If you want to prevent apps on 
    iOS
     devices from being backed up to the 
    iCloud
     online service, select 
    Disable iCloud backup for the app
    . This option applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group.
  13. In the 
    Default installation for required apps
     drop-down list, perform one of the following actions:
    • If you want users to receive one prompt to install the app on their 
      iOS
       devices, select 
      Prompt once
      . If users dismiss the prompt, they can install the app later using the Work Apps screen in the 
      BlackBerry UEM Client
       app or the Work Apps icon on the device.
    • If you don't want users to receive a prompt, select 
      No prompt
      .
    The default installation method applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group. 
  14. In the 
    Convert installed personal app to work app
     drop-down list, select one of the following:
    • To convert the app to a work app if it is already installed on 
      iOS
       9 or later devices, select 
      Convert
      . After you assign the app to a user, the app is converted to a work app and can be managed by 
      BlackBerry UEM
      .
    • If you don't want to convert the app to a work app if it is already installed on 
      iOS
       9 or later devices, select 
      Do not convert
      . After you assign the app to a user, the app cannot be managed by 
      BlackBerry UEM
      .
  15. If the app settings can be preconfigured (for example, connection information), and you want to do so, obtain the configuration details from the app vendor and perform the following actions:
    1. In the 
      App configuration
       table, complete one of the following tasks:
      Task
      Steps
      Create an app configuration from an XML template
      1. Click 
         > 
        Create from a template
        .
      2. Click 
        Browse
         and select the template that you want to add.
      3. Click 
        Upload
        .
      4. For each setting, enter the value that you want to set.
      For more information about app configuration .xml templates, visit .
      Copy another app configuration
      1. Click 
         > 
        Copy from an app configuration
        .
      2. In the 
        Copy from
         drop-down list, select the app configuration that you want to copy. 
      3. For each setting, edit the key name or value.
      Create an app configuration manually
      1. Click 
         > 
        Configure manually
        .
      2. For each setting that you want to add, click   and select a value type for the setting.
      3. For each setting, enter the key name and the value that you want to set.
    2. Type a name in the 
      App configuration name
       field.
    3. Click 
      Save
      .
    4. If necessary, use the arrows to move the profiles up or down the ranking. When an app is assigned more than once with different app configurations, the app configuration with the higher rank applies. 
  16. Click 
    Add
    .