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Add an 
Android
 app to the app list if 
BlackBerry UEM
 is configured for 
Android Enterprise
 devices

If you have configured support for 
Android Enterprise
 devices, the connection to 
Google
 allows 
BlackBerry UEM
 to get app information from 
Google Play
. The connection to 
Google Play
 is made directly from the computer that is running the 
BlackBerry UEM
 console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, visit support.blackberry.com/community to read article 52777. For more information about configuring 
BlackBerry UEM
 to support 
Android Enterprise
 devices, see the Configuration content.
If 
BlackBerry UEM
 is not configured to support 
Android Enterprise
 devices, see Add an Android app to the app list if BlackBerry UEM is not configured for Android Enterprise devices.
To use 
Google Play
 to manage apps in the 
Samsung KNOX Workspace
, devices must have 
Samsung KNOX
 2.7.1 or later installed and you must allow 
Google Play
 app management for 
Samsung KNOX Workspace
 devices in the activation profile.
In an upcoming release of 
BlackBerry UEM
, the settings applicable to 
BlackBerry Hub
+ and 
Divide Productivity
 will be removed from the email profile and will be available only in an app configuration in the app settings. In this release, if you configure app settings in the email profile and in an app configuration, the app configuration takes precedence if both are assigned.
  1. On the menu bar, click 
    Apps
  2. Click  .
  3. Click 
    Google Play
    .
  4. Search for the app that you want to add or pick an app on the store home page.
  5. Select the app.
  6. Click 
    Approve
    .
  7. To accept app permissions on behalf of users, click 
    Approve
    . You must accept the app permissions to allow required apps to be automatically installed on 
    Android Enterprise
     devices or in 
    KNOX Workspace
    . If you don't accept the app permissions on behalf of users, the app can't be managed in 
    BlackBerry UEM
    .
  8. On the 
    Approval Settings
     tab, choose how you would like to handle new app permission requests when there is an updated app.
    • To automatically accept the new permissions added by the app vendor, select 
      Keep approved when app requests new permissions
      .
    • To manually re-accept the new app permissions added by the app vendor before the app can be sent to new devices, select 
      Revoke app approval when this app requests new permissions.
      . For more information about updating app permissions, see Update app permissions for Android Enterprise apps.
  9. If you selected the 
    Revoke app approval when this app requests new permissions
     option on the Notifications tab, add a subscriber to be notified when the app permission changes. The administrator will have to re-approve the app before users can access it.
  10. Click 
    Save
    .
  11. In the 
    App description
     field, type a description for the app.
  12. To add screen shots of the app, click 
    Add
     and browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
  13. In the 
    Send to
     drop-down list, perform one of the following actions:
    • If you want the app to be sent to all 
      Android
       devices, select 
      All Android devices
    • If you want the app to be sent to only 
      Android
       devices that use 
      Samsung KNOX Workspace
      , select 
      Samsung KNOX Workspace devices
      .
    • If you want the app to be sent only to 
      Android Enterprise
       devices, select 
      Android devices with a work profile
      .
  14. For apps that support configuration settings, an 
    App configuration
     table is displayed. If you want to create an app configuration, complete the following steps:
    1. Click   to add an app configuration.
    2. Type a name for the app configuration and specify the configuration settings to use.
    3. Click 
      Save
      .
    4. If necessary, use the arrows to move the profiles up or down the ranking. When an app is assigned more than once with different app configurations, the app configuration with the higher rank applies.
  15. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the 
    Category
     drop-down list, do one of the following: 
    Task
    Steps
    Select a category for the app
    1.  In the drop-down list, select a category.
    Create a category for the app
    1. Type a name for the category. The new category will appear in the drop-down list with the "new category" label beside it
    2. Press 
      Enter
      .
    3. Press 
      Enter
      .
  16. In the 
    App rating and review
     drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select 
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select 
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the 
      BlackBerry UEM
       management console. 
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select 
      Disabled
  17. Click 
    Add
    .