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BlackBerry 10
devices using the
BlackBerry Wired Activation Tool

  • Configure the
    BlackBerry Wired Activation Tool
    and log in to a
    BlackBerry UEM
  • Turn on all connected devices and make sure that all devices have either completed the initial setup process, or that they haven't started it. You can't activate devices if the initial setup process is in progress.
  1. Connect one or more
    BlackBerry 10
    devices to your computer using USB cables.
  2. Check the
    column for each device. Perform one of the following actions:
    • If the Status column displays
      Requires password
      , click
      Requires password
      to enter the password for the device
    • If the Status column displays
      Unsupported device
      , upgrade the device software to
      BlackBerry 10 OS
      version 10.3 or later
    • If the Status column displays
      , assign the device to a user
  3. In the
    field, search for a user account that you want to assign a device to.
  4. In the list of search results, click the user account.
  5. In the main section of the screen, click a user account name and drag the name to a device to assign the device to that user. Repeat this step to assign devices to multiple users.
  6. Select the checkbox next to the user and device pairs that you want to activate.
  7. Click
    Activate devices
BlackBerry Wired Activation Tool
activates all the devices you selected. Check the Status column for the progress and results for each device. If an activation doesn't complete, click the message in the Status column for more information about errors.