Activate a
BlackBerry
OS device

Send the following activation instructions to the device user.
  1. On the device, navigate to
    Setup
    .
  2. Click
    Email Accounts
    .
  3. Click
    Enterprise Account
    .
  4. In the
    Email
    field, type your work email address.
  5. In the
    Password
    field, type the activation password you received.
  6. Click
    Activate
    .
  7. Click
    OK
    .
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, navigate to the Setup app and click
    Email Accounts
    . Confirm that the email address is present.
  • In
    BlackBerry Web Desktop Manager
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.