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Activate a
OS device

Send the following activation instructions to the device user.
  1. On the device, navigate to
  2. Click
    Email Accounts
  3. Click
    Enterprise Account
  4. In the
    field, type your work email address.
  5. In the
    field, type the activation password you received.
  6. Click
  7. Click
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, navigate to the Setup app and click
    Email Accounts
    . Confirm that the email address is present.
  • In
    BlackBerry Web Desktop Manager
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.