Set a device password and lock the device Skip Navigation

Set a device password and lock the device

If you have an
Android
, or
Windows
device, you can lock your device remotely and set or reset a device password. The device is locked and can be unlocked with the new password.
If you have a
macOS
device, you must set a 6-digit PIN. The device restarts and cannot be accessed without entering the PIN.
  1. In
    BlackBerry UEM Self-Service
    , select the device that you want to lock.
  2. For
    Android
    or
    Windows
    devices, complete the following steps:
    1. Click
      Generate device password and lock
      .
    2. Type your email address and click
      Generate
      .
  3. For
    macOS
    devices, complete the following steps:
    1. Click
      Lock device using PIN
      .
    2. Type a PIN and click
      Submit
      .