BlackBerry Intelligent Security software requirements
BlackBerry Intelligent Securitysoftware requirements
The requirements listed below assume that you are using the "Use policies created in the Analytics portal" compatibility mode. This mode is required if you want to use the latest
BlackBerry Intelligent Securityfeatures and enhancements. If you implemented
BlackBerry Intelligent Securitybefore March 2020 and you are using the "Use policies created in UEM" compatibility mode, you must perform some administrative tasks before you can change the compatibility mode. For more information, see Policy compatibility mode.
If you are using the "Use policies created in UEM" mode, follow the system requirements, setup, and management instructions in the BlackBerry Intelligent Security Legacy Mode Administration Guide.
BlackBerry Intelligent Securityis supported in:
You must purchase
BlackBerry Intelligent Securitylicenses to enable the service for users. Contact your
BlackBerryrepresentative or complete a contact form for more information.
BlackBerryapplies the licenses, see Enable BlackBerry Intelligent Security in your UEM domain.
For more information about configuring and managing
UEM, see the BlackBerry UEM documentation.
BlackBerry Intelligent Securityentitlement
BlackBerry Intelligent Securitylicenses are added for your organization, you will receive a
BlackBerry Intelligent Securityentitlement. The entitlement information that you will see in the management console is:
You must assign this entitlement to
BlackBerry Dynamicsapp users so that
BlackBerry Intelligent Securitycan receive and process behavioral and location data from the apps. You can assign the entitlement to all users, specific user groups, or specific user accounts based on your organization's needs. After assigning the entitlement, it may take up to 24 hours for the accounts and data to be ready.
If you want to use
BlackBerry Enterprise Identityauthentication profiles to enforce
BlackBerry 2FAauthentication, you must enable
BlackBerry 2FAfor users' devices. For more information, see Steps to manage BlackBerry 2FA in BlackBerry UEM in the
BlackBerry 2FAAdministration content.
BlackBerry Dynamicsapps with the
BlackBerry Analytics SDK
Use the following versions of
BlackBerry Dynamicsapps to ensure that the apps have the required versions of the
BlackBerry Dynamics SDKand the
BlackBerry Analytics SDK:
For more information about adding and distributing
BlackBerry Dynamicsapps in a
UEMdomain, see Managing BlackBerry Dynamics apps.
Within the settings of each
BlackBerry Dynamicsapp, users can enable or disable
BlackBerry Intelligent Security(by default, it is enabled). If it is disabled,
BlackBerry Intelligent Securitycannot collect data and events from the app. Encourage users to enable this setting to ensure that
BlackBerry Intelligent Securitycan build and use an accurate risk model.
Device connections to the
BlackBerry Intelligent Securityservices
For optimal performance,
BlackBerryrecommends permitting a direct connection between devices and the
BlackBerry Intelligent Securityservices. In the
BlackBerry Dynamicsconnectivity profiles that are assigned to users, in the App server section, add the
BlackBerry Intelligent Securityentitlement. Add the following app servers:
For each app server, specify port 443, primary priority, and a direct connection.
Alternatively, you can manage device connections to the services using other configuration options available in the
BlackBerry Dynamicsconnectivity profile. For more information, see Create a BlackBerry Dynamics connectivity profile in the UEM Administration content.