Software requirements

Requirement
 
Description
BlackBerry UEM
BlackBerry Intelligent Security
 is supported in:
  • BlackBerry UEM
     version 12.11 MR1 or later
  • BlackBerry UEM Cloud
     
You must purchase 
BlackBerry Intelligent Security
 licenses to enable the service for users in your organization’s 
UEM
 domain. Contact your 
BlackBerry
 representative or complete a contact form for more information.
After 
BlackBerry
 applies the licenses, see Enable BlackBerry Intelligent Security in your UEM domain.
For more information about configuring and managing 
UEM
, see the BlackBerry UEM documentation or the BlackBerry UEM Cloud documentation
BlackBerry Intelligent Security
 entitlement
After 
BlackBerry Intelligent Security
 licenses are added for your organization, you will receive a 
BlackBerry Intelligent Security
 entitlement. The entitlement information that you will see in the management console:
  • App name: 
    BlackBerry Intelligent Security
     entitlement
  • BlackBerry Dynamics
     entitlement ID: com.blackberry.entitlement.geoanalytics 
You must assign this entitlement to 
BlackBerry Dynamics
 app users so that 
BlackBerry Intelligent Security
 can receive and process behavioral and geolocation data from the apps. You can assign the entitlement to all users, specific user groups, or specific user accounts based on your organization's needs. After assigning the entitlement, it may take up to 24 hours for the accounts and data to be ready.
Enforcing 
BlackBerry 2FA
 authentication
If you want to use 
BlackBerry Enterprise Identity
 authentication profiles to enforce 
BlackBerry 2FA
 authentication, you must enable 
BlackBerry 2FA
 for users' devices. For more information, see Steps to manage BlackBerry 2FA in BlackBerry UEM in the 
BlackBerry 2FA
 Administration content.
BlackBerry Dynamics
 apps with the 
BlackBerry Analytics SDK
BlackBerry Intelligent Security
 collects data from 
BlackBerry Dynamics
 apps that use the 
BlackBerry Analytics SDK
 version 2.1.0 or later. By default, this SDK is already integrated with the 
BlackBerry Dynamics
 apps produced and distributed by 
BlackBerry
.
Use the following versions of 
BlackBerry Dynamics
 apps to ensure that the apps have the required versions of the 
BlackBerry Dynamics SDK
 and the 
BlackBerry Analytics SDK
:
For more information about adding and distributing 
BlackBerry Dynamics
 apps in a 
UEM
 domain, see Managing BlackBerry Dynamics apps in the UEM Administration content.
Within the settings of each 
BlackBerry Dynamics
 app, users can enable or disable 
BlackBerry Intelligent Security
 (by default, it is enabled). If it is disabled, 
BlackBerry Intelligent Security
 cannot collect data and events from the app. Encourage users to keep this setting enabled to ensure that 
BlackBerry Intelligent Security
 can build and use an accurate risk model.