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Steps to configure a multicluster
Cisco Unified Communications Manager
IM and Presence environments for
BlackBerry Connect
and
BlackBerry Presence
services

When you configure a multicluster
Cisco Unified Communications Manager
IM and Presence environment for
BlackBerry Connect
and
BlackBerry Presence
services, you perform the following actions:
Step
Action
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Make sure your multi-cluster environment has the following configured:
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Create the following users and passwords on each CUCM Publisher in each CUCM cluster in a multi-cluster environment. These must be the same, including case sensitivity on each server.
BEMS
uses these users and password to authenticate to the CUCM server for user
Presence
information.
For
BlackBerry Connect
  • AXL application user username and password. The AXL application user must be a user that is in a group that is assigned the Standard AXL API Access role. For more information, see your
    Cisco
    documentation.
For
BlackBerry Presence
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Import the certificates into the
Java
keystore. For instructions, see "Import the CA certificate into the Java certificate store" in the BEMS-Core configuration content.
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