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Configure compliance actions to take when a device fails attestation

  1. In the management console, on the menu bar, click 
    Policies and profiles > Compliance > Compliance
  2. Create a new compliance profile or select and edit an existing compliance profile.
  3. On the 
     tab, in the 
     section, select the 
    Hardware attestation failed
     check box.
  4. onfigure the prompt settings (behavior, method, count, and interval) as desired.
  5. In the 
    Enforcement action for BlackBerry Dynamics apps
     drop-down list, choose one of the following actions to take when a device fails attestation or does not respond in the configured grace period:
    • To log information about the compliance issue without taking a compliance action for 
      BlackBerry Dynamics
       apps, click 
      Monitor and log
    • To prevent the user from accessing 
      BlackBerry Dynamics
       apps while out of compliance, click 
      Do not allow BlackBerry Dynamics apps to run
  6. On the 
     tab, select the 
    Required security patch level is not installed
     check box.
  7. Add the required device models and corresponding security patches.
  8. Configure the prompt settings and enforcement settings for the device and 
    BlackBerry Dynamics
     apps if the device does not satisfy the required patch level.
  9. Click 
  • Assign the profile to users and groups.
  • You can view information about compliance violations on the Managed devices screen (filter by compliance violations) or in a user's device details.