Software requirements: CylancePROTECT
CylancePROTECTis supported in:
See the UEM Planning and Installation content for planning information, software requirements, and installation or upgrade instructions.
You must purchase
CylancePROTECTlicenses to enable the service for users in your organization's
UEMdomain. Contact your
BlackBerryrepresentative or complete a contact form for more information.
After you install
BlackBerryapplies the licenses, Enable CylancePROTECT in your UEM domain.
CylancePROTECTfeatures require a secure, direct connection from devices to the
CylanceINFINITYcloud service. If devices are connected to your organization's
Wi-Finetwork, your network configuration must allow connections to
BlackBerry UEM Clientand
CylancePROTECTfeatures, install the following versions of
BlackBerryapps on users' devices:
To ensure the proper compliance enforcement for
CylancePROTECTfeatures (for example, blocking
BlackBerry Dynamicsapps until compliance is restored), you must upgrade all
BlackBerry Dynamicsapps to the versions listed above.