Configure the organization authentication method

  1. In the left pane, click Methods.
    The Methods page differs depending on the pre-defined organization authentication method.
  2. For organizations that have one authentication method, select the authentication type:
    • Email Authentication
    • Username & Password
    • Active Directory

    If multimode authentication is enabled, you can configure the settings for each authentication type.

  3. For all authentication types, set the default token management:
    1. In the Access token TTL field, type the validity period in minutes for each specific token created. This value is usually shorter or equal to the Refresh token TTL.
    2. In the Refresh token TTL field, type the period in minutes after which inactive users are required to sign in again.
    3. If you want to require users to re-authenticate when the refresh token expires, even if users were active during this period, click Auto-renew refresh token.
  4. If you enabled Office Online, in the Access token TTL box, type the validity period in minutes for each specific token created.
  5. Optionally, manage the tokens for each BlackBerry Workspaces application.
    Note: If you change the token settings for a BlackBerry Workspaces application, the settings for that application are irrevocably decoupled from the default token management. Any subsequent changes to the default token management will not apply to the application.
  6. If the Username & Password authentication type is enabled, configure the options for the Username & Password authentication setting. For more information, see About username and password authentication.
  7. Click Apply changes.