BlackBerry Workspaces service

Usage can be exceeded for a BlackBerry Workspaces license type if:
  • You enable a number of users with the BlackBerry Workspaces service that exceeds the number of valid licenses
  • BlackBerry Workspaces licenses expire while they are in use

State

Description

Conditions

Actions

In compliance

When all license requirements are met, the organization is in compliance.

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Monitor licensing status in UEM, document expiration date of BlackBerry Workspaces when purchased.

Out of compliance - usage exceeds number of licenses

When one or more license compliance issues exist, the organization is out of compliance.

Devices activated with the service continue to work as expected.

Correct all license compliance issues.

Out of compliance - licenses expire (Grace)

When the license expiration date is passed.
  • For devices enabled with the BlackBerry Workspaces service, all services are blocked with an error message indicating that the licenses expired.
  • In UEM, all services are blocked with an error message indicating that the licenses expired.

Contact your BlackBerry representative or BlackBerry partner to renew your BlackBerry Workspaces licenses.

BlackBerry Workspaces licenses expire

When the license expiration date is passed.
  • For devices enabled with the BlackBerry Workspaces service, all services are blocked with an error message indicating that the licenses expired.
  • In UEM, all services are blocked with an error message indicating that the licenses expired.

Contact your BlackBerry representative or BlackBerry partner to renew your BlackBerry Workspaces licenses.