View smart folders
BlackBerry Work's smart folders help you organize your unread email for pending action without manually moving items in your folders. By default, there are smart folders for the following types of messages:
- Messages from your VIP contacts
- Messages flagged as high priority
- Unread messages
- Messages received on the current day
- Messages with meeting invitations
- Messages with attachments
You can control which smart folders appear on your device.
- In the email message list, tap
.
- Optionally, tap Edit and select or deselect the folders that you want to appear in your quick access list.
- Tap Done.
- Tap the smart folder that you want to view.
- Tap the message that you want to open.
- Tap
to return to the Quick Access screen.