Automatically download email attachments

You can configure BlackBerry Work to download email message attachments automatically. You can choose to download attachments using cellular data and Wi-Fi networks or over Wi-Fi networks only. You can view attachments that you have downloaded when you are offline. The maximum size of attachments that can be downloaded is controlled by your administrator.

When this feature is first turned on, a maximum of 25 previously received attachments are downloaded and all new attachments are downloaded. The device must have at least 25% of its storage capacity available, and the attachments cannot take up more than 25% of the device's free space.

  1. Tap The Launcher icon.
  2. Tap Dynamics Settings icon.
  3. Tap Mail > your email account.
  4. To automatically download attachments, slide the Auto download attachments option to On.
  5. To download attachments using cellular data, slide the Cellular auto download option to On. If you leave this turned off, attachments will download automatically only when you are connected to a Wi-Fi network.