Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated

If you have installed the BlackBerry UEM Client on your device and your administrator has allowed the BlackBerry UEM Client to manage the activation of BlackBerry Dynamics apps or you have an existing BlackBerry Dynamics app installed and activated on your device, you do not have to use access keys or QR code to activate BlackBerry Work or any other BlackBerry Dynamics app that you want to install.
  1. If the app was not automatically pushed to your device by your administrator, open your work apps catalog and download the BlackBerry Work app. If you do not see the BlackBerry Work app in your work apps catalog, contact your administrator to make the app available to you.
    Note: If your administrator did not make the app available to you, you can download and install the BlackBerry Work app from Google Play. However, the application will not activate.
  2. On the device, tap BlackBerry Work.
  3. Tap Client End User License Agreement to read the license agreement and, if you accept the terms, tap I Accept.
  4. Tap Set up using <BlackBerry UEM Client or existing BlackBerry Dynamics app>.
  5. Enter your password for the BlackBerry UEM Client or the existing BlackBerry Dynamics app. Tap Enter on the device.
  6. If prompted, enter and confirm a new password for the BlackBerry Work app.
  7. Optionally, if your administrator has set up Entra conditional access, when prompted enter your Entra user credentials.
  8. If prompted, allow the BlackBerry Work app to use your location history to establish trusted locations.
  9. At the Permission requested prompt, do one of the following:
    • Tap Allow to permit provisioning to complete with an entry in Outlook for a registered phone with a phone number and operator name.
    • Tap Don’t allow to permit provisioning to complete but without a phone number and operator name for a registered phone in Outlook.
  10. Tap the BlackBerry Dynamics Launcher icon to start using BlackBerry Work.