Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background

You can allow BlackBerry Work to synchronize email messages with your mail server when BlackBerry Work is in the background. The user does not have to enter their password to initiate the synchronization. BlackBerry Work is notified in the background when new email messages arrive, is unlocked in the background, and then synchronized with your mail server. When the user opens BlackBerry Work in the foreground, the user must enter their password but they do not have to wait for BlackBerry Work to synchronize and populate the latest data.
  1. On the menu bar, click Apps.
  2. Click the BlackBerry Work app.
  3. On the BlackBerry Dynamics tab, in the App configuration table, click the app configuration that you want to update or click + to add a new one.
  4. On the Advanced Configuration tab, under Background Authorization, select how long you want to allow BlackBerry Work to be able to synchronize with your mail server in the background before you require the user to bring BlackBerry Work to the foreground and enter their password.
  5. Click Save.