Install and activate the app using an access key, activation password, or QR code on the Android device

You can send the following instructions to Android device users that are installing BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks using an access key, activation password, or QR code.
  1. Request an access key, activation password, or QR code from your administrator or generate an access key and QR code from your organization's self-service portal.
  2. After you receive the email message with the activation details or have generated your own access key, activation password, or QR code, download and install BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks from Google Play.
  3. Tap <name of app>.
  4. Tap Client End User License Agreement to read the license agreement and, if you accept the terms, tap I Accept.
  5. Complete one of the following tasks:

    Activation method

    Steps

    Access key*
    1. In the Email Address field, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key.
    2. In the Activation password field, enter the access key, without hyphens, that is in your activation email message that you received from your administrator or enter the access key that you generated from the BlackBerry UEM Self-Service. The access key is not case sensitive.
    3. Tap Enter on the device.

    Activation password*
    1. In the Email Address field, type the email address that is in the activation email message that you received from your administrator or type your work email address if you generated your own activation password.
    2. In the Activation password field, enter the the activation password that is in your activation email message that you received from your administrator or enter the activation password that you generated in the BlackBerry UEM Self-Service.
    3. Tap Enter on the device.

    QR code
    1. Tap Use QR code.
    2. Tap Allow to give the app access to the camera.
    3. Scan the QR code in the activation email that you received from your administrator or that you generated in the BlackBerry UEM Self-Service.

    * Optionally, you can tap Advanced Settings and enter your email address, access key or activation password, and the BlackBerry UEM address.

  6. Create and confirm a password for the app. If your device is equipped with fingerprint authentication, you can turn on this option to use instead of the password, except on initial startup.
  7. If prompted, allow the app to use your location history to establish trusted locations.
  8. If other devices, including your principal workstation, are also signed in, you will receive a notice advising you of this condition. Tap OK.
  9. Tap the BlackBerry Dynamics Launcher or tap the screen to start using the app.