Guide to setting up BlackBerry UEM

This resource outlines the high-level steps you need to follow to plan, install, configure, and manage your UEM on-premises or cloud environment.
  1. Plan your UEM deployment

    Understand the planning tools and installation options available to you and review installation requirements.

    See the UEM Planning Guide.

    The BlackBerry UEM on-premises architecture.
  2. Install or upgrade UEM (UEM on-premises)

    Install or upgrade the on-premises software. See the UEM Installation and Upgrade Guide.

    Screenshot of the UEM on-premises installer.
  3. Configure UEM to meet your needs

    There are many ways to configure UEM to meet your organization's security and operational standards.

    See the UEM Configuration Guide to complete the configuration tasks that are appropriate for your environment.

    Screenshot of the UI for configuring an event notification.
  4. Create administrators, users, and groups

    You can create administrator accounts and customize admin roles to efficiently manage your UEM environment. You can create local or directory user accounts and different types of groups to make it easier for you to deploy apps and configurations to large groups of users and devices.

    See Managing administrators, users, and groups.

    The UI for adding a user group.
  5. Manage secure network connections for devices

    Setup and manage secure network connections and certificate-based authentication for your organization's devices.

    See Managing secure connections.

    The UI for adding a Wi-Fi profile.
  6. Configure device features and security standards

    Learn how you can use UEM to customize communications with your end users.

    Create and assign IT policies and profiles to manage a wide variety of device features and enforce your organization's security standards.

    Set up and configure work email, calendar, and contacts for device users.

    See Managing device configurations and Managing email, calendar, and contacts.

    The UI for adding a new IT policy.
  7. Manage apps

    Set up an inventory of work apps and BlackBerry Dynamics apps and configure how to deploy apps to devices.

    See Managing apps.

    A screenshot of the app list in the management console.
  8. Activate devices

    Activate users' devices with UEM to configure, manage, and monitor the devices from the management console.

    See Activating devices and the UEM Self-Service User Guide.

    Screenshot of device activation.
  9. Monitor your UEM environment

    Use the dashboard, event notifications, reports, and log files to monitor and assess your UEM environment.

    For more details, see Monitoring and reporting.

    Screenshot of the UEM console dashboard.