Install a BlackBerry Connectivity Node instance

You must install each BlackBerry Connectivity Node instance on a separate computer. Perform the following steps for each instance you want to install.
  1. Log in to the computer that you want to install the BlackBerry Connectivity Node instance on.
    Unless you are installing the BlackBerry Connectivity Node instance in a DMZ, it is a best practice to use the same service account that was used to install the primary BlackBerry UEM components.
  2. Copy the UEM installation files to the computer.
    Do not copy used installation files from another computer. You must re-extract the installation files on each computer.
  3. In the UEM installation folder, double-click Setup.exe. If a Windows message appears and requests permission for Setup.exe to make changes to the computer, click Yes.
  4. In the Language selection dialog box, select your language.
  5. Click OK.
  6. In the UEM setup application screen, click Next.
  7. In the License agreement dialog box, select your country or region, then review and accept the license agreement.
  8. Click Next.
  9. In the Component selection dialog box, clear the Management console and Primary components check boxes, and select the Device connectivity components check box.
    For information about the components that will be installed, see the Architecture content and the Planning content.
  10. Click Next.
  11. In the Installation requirements dialog box, you can check to see if your computer has met the requirements to install the BlackBerry Connectivity Node. Click Next.
    The setup application may display a warning that indicates that a required version of Microsoft .NET Framework is not installed. You can ignore this warning and proceed with the installation. The setup application will automatically install Microsoft .NET Framework 4.8.1 for you if it is not detected on your computer. If a later version of Microsoft .NET Framework is already installed, the UEM setup application does not install Microsoft .NET Framework 4.8.1. Note that Microsoft .NET Framework 4.8.1 is not supported on Windows Server 2019 or 2016; for these operating systems, you must install Microsoft .NET Framework 4.8 separately before you continue the UEM installation process.
  12. In the BlackBerry UEM configuration dialog box, confirm the host name. Click Next.
  13. In the Folder locations dialog box, perform the following actions:
    1. Specify the location of the installation folder and log file folder.
    2. If you receive a message saying there is not enough space remaining, create extra space to install the BlackBerry Connectivity Node.
    3. If you receive a message asking you to create the installation and logs folder locations, click Yes.
  14. Click Next.
  15. In the Service account dialog box, do one of the following:
    • If you want to use a Windows service account, type the Windows password and click Next.
    • If you want to use a gMSA, select the Use managed service account check box. Specify the gMSA username using this format: <domain>\<group_managed_service_account>$. Click Next.

      Note that the gMSA is not validated during the installation process. Verify that you specify the correct gMSA username in the format above.

  16. In the Installation summary dialog box, click Install.
  17. In the Installing dialog box, click Next when the installation is complete.
  18. In the Console addresses dialog box, you can select the Export the console addresses to a file check box to save the address of the BlackBerry Connectivity Node console (http://localhost:8088) to a text file on your computer.
    You can open the BlackBerry Connectivity Node console at any time from the Start menu.
  19. Click Close. If you chose to save the address of the console, specify the location.
Activate a BlackBerry Connectivity Node instance.