APNs is the Apple Push Notification Service. You must obtain and register an APNs certificate if you want to use BlackBerry UEM to manage iOS or macOS devices. If you set up more than one UEM domain, each domain requires an APNs certificate.

You can obtain and register the APNs certificate using the first login wizard or by using the external integration section of the management console.

Each APNs certificate is valid for one year. The management console displays the expiry date. You must renew the APNs certificate before the expiry date, using the same Apple ID that you used to obtain the certificate. You can note the Apple ID in the management console. You can also create an email event notification to remind you to renew the certificate 30 days before it expires. If the certificate expires, devices do not receive data from UEM. If you register a new APNs certificate, device users must reactivate their devices to receive data.

It is a best practice to access the management console and the Apple Push Certificates Portal using Google Chrome or Safari, as these browsers provide optimal support for requesting and registering an APNs certificate.