Connect to an SMTP server to send email notifications

You must connect BlackBerry UEM on-premises to an SMTP server to enable it to send activation instructions, device compliance warnings, passwords for UEM Self-Service, and email notifications to device users.
  1. In the management console, on the menu bar, click Settings > External integration > SMTP server.
  2. Click The edit icon.
  3. In the Sender display name field, type a name to use for email notifications from UEM (for example, donotreply or UEM Admin).
  4. In the Sender address field, type the email address that you want UEM to use to send email notifications.
  5. In the SMTP server field, type the FQDN of the SMTP server.
  6. In the SMTP server port field, type the SMTP server port number. The default port number is 25.
  7. In the Supported encryption type drop-down list, select the appropriate encryption type.
  8. If the SMTP server requires authentication, specify the username and password.
  9. If necessary, import an SMTP CA certificate:
    1. Copy the SSL certificate file for your organization's SMTP server to the computer that you are using.
    2. Click Browse.
    3. Navigate to and select the SSL certificate file and click Upload.
  10. Click Save.
Click Test connection if you want to test the connection to the SMTP server and send a test email message. UEM sends the message to the email address you specified in the Sender address field.