Configure Direct Connect using port forwarding

  • Configure a public DNS entry for each BlackBerry Connectivity Node server (for example, bp01.example.com, bp02.example.com, and so on).
  • Configure the external firewall to allow inbound connections on port 17533 and to forward that port to each BlackBerry Connectivity Node server.
  • If the BlackBerry Connectivity Node instances are installed in a DMZ, ensure that the appropriate ports are open between each BlackBerry Connectivity Node and any application servers that the BlackBerry Dynamics apps need to access (for example, Microsoft Exchange, internal web servers, and the BlackBerry UEM Core).
  1. In the management console, on the menu bar, click Settings > BlackBerry Dynamics > Direct Connect.
  2. Click a BlackBerry Proxy instance.
  3. To turn on Direct Connect, select the Turn on Direct Connect check box. In the BlackBerry Proxy host name field, verify that the host name is correct. If the public DNS entry you created is different from the FQDN of the server, specify the external FQDN instead.
  4. Repeat for all BlackBerry Proxy instances in the cluster.
    To enable only some BlackBerry Proxy instances for Direct Connect, create a new BlackBerry Proxy cluster. All servers in a cluster must have the same configuration. For more information, see Manage BlackBerry Proxy clusters in the Configuration content.
  5. Click Save.