BlackBerry UEM 12.24 and UEM Cloud (August 2026) Release Notes

What's new in this release?

To learn about the new features introduced in every supported release of BlackBerry UEM on-premises and BlackBerry UEM Cloud, see What's new in BlackBerry UEM.

Critical issue advisories for UEM

See the following Critical Issue Advisory Knowledge Base articles for information about key issues that may impact your UEM environment, as well as workarounds and possible resolutions:

Installing or upgrading UEM on-premises

You can use the setup application to install UEM version 12.24 or to upgrade from UEM 12.22 or 12.23. When you upgrade the software, the setup application stops and starts all of the UEM services for you and backs up the database by default.

Note: This release includes certificate management updates. To ensure that all UEM instances use the correct certificates, before you start an upgrade, you must stop the services for each UEM instance in the domain. After you upgrade a UEM instance, the setup application restarts the services automatically. The services for each UEM instance should only be started after the upgrade process is complete.

Latest versions of the BlackBerry Connectivity Node

Version

New in this version

12.24.0

Compatibility with the UEM version 12.24 components. No functional changes from the previous release.

12.23.0 (42.26.0)

Includes a fix from UEM 12.23 QF2 for EMM-159049.

12.23.0
  • Compatibility with the UEM version 12.23 components.
  • The BlackBerry Connectivity Node makes outbound connections to new UEM domain names. For more information, see Port requirements: Server configuration.
  • Stability fixes and enhancements.
  • Changed the BlackBerry Connectivity Node version model to align with the UEM version.

2.17

Compatibility with the UEM version 12.22 components. No functional changes from the previous release.