Forgot your login password?

If you use direct authentication to log in to BlackBerry UEM Self-Service and you forget your login password, you must reset the password yourself.

  1. On the login webpage, click Forgot password?
  2. Type your username and email address.
  3. Click Submit.
  4. Use the temporary password that is sent to your email account to log in to BlackBerry UEM Self-Service.
After you log in with the temporary password, you should change your login password.