Log phone call and SMS/MMS activity

In an on-premises environment, you need only to set the appropriate IT policy rules to log SMS/MMS and phone activity.
To log SMS/MMS and phone activity in a BlackBerry UEM Cloud environment, the BlackBerry Connectivity Node must be installed and activated. See Installing BlackBerry Connectivity Node instances.
  1. In the management console, on the menu bar, click Policies and profiles.
  2. Click Policy > IT policies.
  3. Click the IT policy that is applied to the device.
  4. Click The Edit icon.
  5. Perform one of the following to select the IT policy rules for the activities that you want to log:
    • In an on-premises environment, on the Android tab, select one or both:
      • Send SMS/MMS logs to UEM
      • Send phone logs to UEM
    • In a BlackBerry UEM Cloud environment, on the Android tab, select one or both:
      • Send SMS/MMS logs to the BlackBerry Connectivity Node
      • Send phone logs to the BlackBerry Connectivity Node
  6. Click Save.