Monitor the performance of BlackBerry Dynamics apps

You can monitor the performance of the BlackBerry Work and BlackBerry Connect apps and choose the issues that you want to be reported.

To enable BlackBerry Work or BlackBerry Connect monitoring, you must edit the app configuration that is assigned to it.

  1. In the management console, on the menu bar, click Apps.
  2. Click the BlackBerry Work or BlackBerry Connect app that you want to monitor.
  3. On the BlackBerry Dynamics tab, in the App configuration table, click the name of the app configuration that you want to edit.
  4. On the Performance Reporting tab, configure any of the following:
    • To specify whether to monitor the performance of the app, select Enable Performance Reporting.
    • To specify whether to report HTTP connection errors between the app and the specified application servers, select HTTP Connection Error.
    • To specify whether to report HTTP responses that are taking longer than the specified time, select HTTP Response Time and type the application server addresses to monitor.
    • To specify whether to report a specified HTTP status code, select HTTP Status Code and type the application server addresses to monitor.
    • To wait a certain amount of time before sending another report, select Don't send reports for duration (in seconds) and type the amount of time.
  5. Click Save.