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Android work profile activation code

Subject: An Android work profile activation code has been created for you

%UserDisplayName%,

To activate an Android device with a work profile only, your administrator has created an Android work profile activation code for you. You will receive your BlackBerry UEM activation password in a separate email message.

Your Android work profile activation code: %GoogleActivationCode%

Your Android work profile activation code will expire on %ActivationPasswordExpiry%.

If you have any questions, contact your administrator.

Default managed Google account credentials

Subject: A Google account has been created for you

%UserDisplayName%,

To enable the work profile on your device, your administrator has created a Google account for you. You will need your Google account password when you activate the work profile. The Google account password displayed here is not the password that you use when you activate your device on BlackBerry UEM. You will receive your BlackBerry UEM activation password in a separate email message, or you can set your BlackBerry UEM activation password in BlackBerry UEM Self-Service.

You will need the following information when you activate the work profile:
  • Your work email address: %UserEmailAddress%
  • Your Google account password: %Password%

You can manage your Google Account at https://myaccount.google.com. If you change the password for your Google Account, the password included in this email will no longer apply, and you must use the new password instead.

Please keep this information for your records.

If you have any questions, contact your administrator.

Apple ADE device activation email

First email

Subject: Activating your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your iOS device for BlackBerry UEM. To activate your device you need the following information:
  • Your work email address: %UserEmailAddress%
  • Your device activation password: Your activation password will be delivered in a separate email.

You can manage your own device with BlackBerry UEM Self-Service at %UserSelfServicePortalURL%. To log in, use the following username:

BlackBerry UEM Self-Service username: %UserName%

Your BlackBerry UEM Self-Service password may have been delivered in a separate email.

If you have not received it, contact your administrator.

Please keep this information for your records.

If you have any questions, contact your administrator.

Apple ADE device activation email

Second email

Subject: Password to activate your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your mobile device for BlackBerry UEM. To activate your device you need the following information:

Your device activation password: %ActivationPassword%

Your password will expire on %ActivationPasswordExpiry%.

Please follow the instructions in the "Activating your device on BlackBerry UEM" email to activate your iOS device on BlackBerry UEM.

If you have any questions, contact your administrator.

Welcome to BlackBerry UEM!

BlackBerry Dynamics access key email

Subject: An access key for a BlackBerry Dynamics app has been created for you

%UserDisplayName%,

Your administrator has created an access key for a BlackBerry Dynamics app. This email contains the access key and instructions to set up the app.

If you have been given permission to use more than one app, you will receive more than one email. Each email has an access key that can be used to set up an app. You can use any of your access keys to set up any app, but you can only use each access key once.

Before you begin, make sure you have mobile data or Wi-Fi coverage.
  1. Open the BlackBerry Dynamics app.
  2. When you are prompted, enter the following information.
    • Email address: %UserEmailAddress%
    • Access key: %AccessKeys%
    Your access key will expire on %AccessKeyExpiry%.
  3. You may be prompted to create a password. You will need to enter this password when you open the app.

If you have any questions, contact your administrator.

Default activation email

First email

Subject: Activating your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your mobile device for BlackBerry UEM. To activate your device you need some or all of the following information:
  • Your work email address: %UserEmailAddress%
  • Server name: %ActivationURL%
  • Activation username: %ActivationUserName%
  • Your device activation password: Your activation password will be delivered in a separate email.

For Android devices:

If you are using an Android device, you must install the BlackBerry UEM Client from Google Play.

For iOS devices:

If you are using an iOS device, you must install the BlackBerry UEM Client from the App Store.

For iOS devices, open Safari and go to workspace://apps to install apps that your administrator has assigned to you. If available, you can also tap Work Apps on your device.

For macOS devices:

If you are using a macOS device, you must activate your device using BlackBerry UEM Self-Service.

For devices running Windows 10 or later:

You will need the following information to activate your device:
  • Server name: %ClientlessActivationURL%
  • Certificate server URL: %RsaRootCaCertUrl%
  • You must install the RSA certificate. Type the Certificate server URL in the address bar of the browser on your device. Follow the instructions and install the certificate into the Trusted Root Certification Authorities folder.
  • On your device, go to Settings > Accounts > Access work or school and tap Enroll only in device management.

To manage your devices

You can manage your own device with BlackBerry UEM Self-Service at %UserSelfServicePortalURL%. To log in, use the following username:

BlackBerry UEM Self-Service username: %UserName%

Your BlackBerry UEM Self-Service password may have been delivered in a separate email.

Welcome to BlackBerry UEM!

Default activation email

Second email

Subject: Password to activate your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your mobile device for BlackBerry UEM. To activate your device you need the following information:
  • Your device activation password: %ActivationPassword%
  • Your password will expire on %ActivationPasswordExpiry%

Please follow the instructions in the "Activating your device on BlackBerry UEM" email to activate your iOS, Android, or Windows device on BlackBerry UEM.

If you have any questions, contact your administrator.

Welcome to BlackBerry UEM!

Default Android Management activation email

Subject: Activating your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled Android Management on your device so that a work profile can be created. To create the work profile, you may click on the following link %ActivationAndroidManagementURL% from your device.

You may also scan the QR code on your device. Navigate to Settings > Google Services > Set up & restore > Set up your work profile, then scan the following QR code.

The activation link and QR code will expire on %ActivationPasswordExpiry%

%ActivationAndroidManagementQRCode%

Please keep this information for your records.

If you have any questions, contact your administrator.

Default compliance email

Subject: Notification of noncompliant device

Your device is not compliant with your organization's policies. If this condition persists your administrator might limit access to the organization's data from your device, delete the organization's data on your device, or delete all content and settings from your device.

Default Work space only (Android Enterprise) activation email

First email

Subject: Activating your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your Android device (9.0 and later) for BlackBerry UEM. To activate your device, you need the following information:
  • Activation username: %ActivationUserName%
  • Your device activation password: Your activation password will be delivered in a separate email.
To activate your device, perform the following actions:
  1. If you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. During the device setup, in the Add your account screen enter your Google account credentials. Wait while the device updates some important system apps and downloads the UEM Client.
  3. In the BlackBerry UEM Client, follow the instructions on the screen to activate your device.

You can manage your own device with BlackBerry UEM Self-Service at %UserSelfServicePortalURL%. To log in, use the following username:

BlackBerry UEM Self-Service username: %UserName%

Your BlackBerry UEM Self-Service password may have been delivered in a separate email.

If you have not received it, contact your administrator.

Please keep this information for your records.

If you have any questions, contact your administrator.

Welcome to BlackBerry UEM!

Default Work space only (Android work profiles) activation email

Second email

Subject: Password to activate your device on BlackBerry UEM

%UserDisplayName%,

Your administrator has enabled your Android device for BlackBerry UEM. To activate your device you need the following information:
  • Your device activation password: %ActivationPassword%
  • Your password will expire on %ActivationPasswordExpiry%

Please follow the instructions in the "Activating your device on BlackBerry UEM" email to activate your device on BlackBerry UEM.

If you have any questions, contact your administrator.

Welcome toBlackBerry UEM!

BlackBerry UEM event notification email

Subject: BlackBerry UEM event notification

The following event occurred:

%AllEventVariables%

Device activated notification

Subject: Device activated on BlackBerry UEM

%UserDisplayName%,

Your device has been activated on BlackBerry UEM.

Device information

Model: %DeviceModel%

Serial Number: %SerialNumber%

IMEI: %DeviceIMEI%

If you did not activate this device, contact your administrator.

Subject: BlackBerry Dynamics device activated on BlackBerry UEM

%UserDisplayName%,

Your BlackBerry Dynamics device has been activated on BlackBerry UEM.

If you did not activate this device, contact your administrator.

Self-service login notification

Subject: Self-service login notification

%UserDisplayName%,

You have logged in to BlackBerry UEM Self-Service.

IP address: %IPAddress%

Time: %Timestamp%

If you did not log in, contact your administrator.