Managing apps on the app list

The app list contains apps that you can assign to users, user groups, and device groups. Apps assigned to users by a Microsoft Intune app protection profile don't appear in the app list.

In the app list, BlackBerry Dynamics apps have a lock icon (a Lock icon). For more information specific to managing BlackBerry Dynamics apps, see Managing BlackBerry Dynamics apps.

From the app list, you can click an app to understand the status of apps and app groups assigned to user accounts.

You can manage apps in the apps list from the Apps screen.

Tab or column name Description

Customize the app list view.
  • To change the columns that you want displayed, click The Menu icon at the top right and select the columns.
  • To rearrange the columns, you can drag the column headers to position them.

Filter the app list.

You can filter the app list from the left pane. Each category includes only filters that display results and each filter indicates the number of results that display when you apply it.

  • If multiple selection is turned on, select the filters that you want and click Submit.
  • If multiple selection is turned off, you apply filters one at a time cumulatively.
  • On the right pane, above the results, you can click The Remove icon for each filter that you want to remove or click Clear all to display all devices.

View app assignments and installation status.
  1. Click an app that you want to view the assignments or installation status for.
  2. In the Assigned to x users tab, you can see the following information:
    • The Feedback column displays the date and time of the last feedback received from Android apps. The feedback that UEM receives depends on the app and may include information feedback or as the result of an error (The Warning icon).
    • The Name column displays the username that the app is assigned to.
    • The Device column displays the name of the device that the app is assigned to.
    • The Assignment column displays whether the app was assigned directly to the user account, user group, or device group.
    • The Status column displays whether an app is installed on a device.
  3. In the Assigned to x groups tab you can see the user groups that the app was assigned to and the associated number of users.

If you want to remove app assignments, you can select the assignments and click The Remove from user icon or The Remove from user group icon.

Status column

This column displays whether an app is installed on a device. The possible statuses are:

  • Installed: The app is installed on the user's device. For iOS devices with the User privacy activation type, this status indicates only that installation was initiated. BlackBerry UEM can't confirm if the app remains installed on the device.
  • Not installed: The app has not been installed on the user's device or has been removed from the user's device. Cannot be installed: The app is not supported on the user's device.
  • Not supported: The device's OS does not support this app.

Unconfirmed installations include installations on iOS devices with the User privacy activation type because UEM can't confirm if the app is still installed on the device.