Create a shared device group

When you create a shared device group, a local user account is created. This local user account owns the shared device group.

You can't add BlackBerry Dynamics apps to device groups because entitlements can only be granted to users. Any BlackBerry Dynamics apps included in app groups that you add to device groups will not be assigned to users.

  1. In the management console, on the menu bar, click Dedicated devices > Shared device groups.
  2. Click Add icon..
  3. Type a name and a description for the shared device group.
  4. Type the username for device activation.
  5. To require users to accept terms of service when they check out a shared device, select Enable terms of service and specify the terms of the service.
  6. For each user that you want to add to the group, in the Granted users section, search for and click the user.
    Users can belong to multiple shared device groups.
  7. To assign an app or app group, in the Assigned apps section, click Add icon. and do the following:
    1. Search for and select the app that you want to assign to the group.
    2. Click Next.
    3. In the Disposition drop-down list, select one of the following:
      • Required: Install the app automatically on devices and prevent users from uninstalling the app.
      • Optional: Allow users to install and uninstall the app.
    4. If you are assigning an Apple VPP app for iOS, and you set the Disposition to required or optional, in the Update Mode drop-down list, click the appropriate option:
      • Default: When a new version of the app is available, it will be pushed to devices automatically.
      • Postpone: When a new version of the app is available, it will not be pushed to devices automatically.
    5. For iOS devices, to assign per-app VPN settings to an app or an app group, in the Per app VPN drop-down list, select the settings to associate with the app or app group.
    6. If you assign an iOS app, choose the appropriate value in the Target drop-down list:
      • Work: The app is installed as a work app that you manage with UEM.
      • Personal:
        • If it is not a VPP app, the app is managed by UEM and a “personal” label is associated with the assigned app in the management console. The personal label does not impact how the app is managed on devices.
        • If it is an iOS VPP app with the Disposition set to Optional, the user will be redirected to the App Store to install the app as unmanaged. Unmanaged apps cannot be removed from devices by UEM and are not subject to UEM controls such as IT policy rules. When you set the app assignment as Optional and Personal, when you are prompted to assign the appropriate VPP license (step i below), you must set “Assign license to” to “User” to make it an unmanaged app.
    7. If available, in the App configuration drop-down list, click the app configuration that you want to assign to the app.
    8. Click Assign or Next.
    9. If you are assigning a VPP app, click Yes to assign a user license or device license to the app. In the App license drop-down list, click the appropriate VPP account. In the Assign license to drop-down list, click User or Device. When you set the app assignment as Optional and Personal, you must assign a user license to make it an unmanaged app.
  8. Click Save.