Mobile device configuration (Wi-Fi requirements)

The port requirements in this section are for mobile devices to connect to the BlackBerry Infrastructure. These addresses and ports may not be required by the BlackBerry UEM server components. For example, in a typical Wi-Fi network setup, connectivity to the internet on port 443 is allowed, but connectivity to APNs may be blocked.

Mobile devices managed by UEM also have specific connectivity requirements. Whether the device is attempting a connection over the mobile network or a Wi-Fi network, the port requirements must be met.

<region> represents a unique region code depending on the EULA selected during installation. For example, if Canada was selected, then <region> is ca. To find a specific country code, see the ISO Standard.

OS or service

TCP port

Protocol

Domain

iOS

Android

443

HTTPS/TLS 1

<region>.bbsecure.com

iOS

5223

TCP

gateway.push.apple.com

EMM/Google APIs2

443

TCP

android.apis.google.com

Google Play2

TCP/443

TCP

UDP/5228-5230

TCP, UDP

play.google.com

googleusercontent.com

google-analytics.com

gstatic.com

android.com

gvt1.com

gvt2.com

ggpht.com

Google authentication2

443

TCP

accounts.google.com

Google Cloud Messaging2

TCP/443,5228-5230, 5235,5236

TCP

gcm-http.googleapis.com,

gcm-xmpp.googleapis.com

android.googleapis.com

Google Firebase Cloud Messaging2

TCP/443,5228-5230

TCP

fcm.googleapis.com

www.googleapis.com

oauth2.googleapis.com

fcm-xmpp.googleapis.com

Google certificate revocation2

443

TCP

pki.google.com

clients[1-9].google.com

Android (Android Enterprise/Samsung Knox)

443

TCP

<region>.turnd.bbsecure.com

BlackBerry Dynamics apps

49152

TCP

gdmdc.good.com

For March 2025 and later:

prod.dynamics.blackberry.com

prod-mdc.dynamics.blackberry.com

BlackBerry Dynamics apps

443

TCP

gdmdc.good.com

For March 2025 and later:

prod.dynamics.blackberry.com

prod-mdc.dynamics.blackberry.com

BlackBerry Dynamics apps

443

TCP

<region>.bbsecure.com

BlackBerry Dynamics apps

443

TCP

gdweb.good.com

For March 2025 and later:

prod.dynamics.blackberry.com

prod-mdc.dynamics.blackberry.com

BlackBerry Dynamics apps

443

TCP

gdentgw.good.com

For March 2025 and later:

prod.dynamics.blackberry.com

prod-mdc.dynamics.blackberry.com

BlackBerry Analytics

443

TCP

analytics.blackberry.com

receiver.analytics.blackberry.com

BlackBerry UEM Client

443

HTTPS

discoveryservice.blackberry.com

BlackBerry Android certificate server

80

HTTP

pki.services.blackberry.com

BlackBerry Enterprise Identity

443

HTTPS

idp.blackberry.com

1 In addition to standard HTTPS traffic, UEM components may also need to make an HTTP CONNECT and HTTP OPTIONS call on port 443. Because some firewalls are configured to block non-HTTPS traffic detected on port 443, this traffic may need to be explicitly allowed. Similarly, some firewalls incorrectly recognize TLS traffic on port 3101 as nonstandard and block the traffic. Ensure that necessary allow lists are in place on your firewall or other network appliances.

2 When using Samsung Knox with BlackBerry Secure Connect Plus, all device traffic, including HTTP and TCP traffic, is redirected to the UEM server. The device-side TCP ports must be allowed from the UEM server.