Intranet connections

Connections initiated by the BlackBerry UEM Core

To simplify administration and support certain device features, the BlackBerry UEM Core must be able to connect to your organization's intranet applications. Examples of intranet applications include Microsoft Active Directory, an LDAP directory, Microsoft Exchange, or an SMTP server.

Consult the documentation or support resources for your organization’s applications to identify the ports that BlackBerry UEM must be able to access.

Intranet ports for mail service and SQL server connections

When you install UEM you specify the port connections UEM uses to communicate with your organization's mail server (default port 25) and Microsoft SQL Server (default ports 1433 and 1434).

Intranet port configurations for BlackBerry Proxy

On each computer that hosts BlackBerry Proxy, verify that the following inbound ports are open, available, and not used by other servers or processes:
  • 17080
  • 17433

The computer that hosts BlackBerry Proxy should have at least 30,000 ports in the dynamic TCP port allocation for outbound connections to the BlackBerry Dynamics NOC (when Direct Connect is configured, these ports become inbound).

To route connections from BlackBerry Dynamics apps through a web proxy server, the proxy server must support the HTTP Connect command and must not require authentication. Your organization’s internal firewall must allow connections over port 17533. If you do not configure a web proxy server for a BlackBerry Proxy instance, your organization’s internal and external firewalls must allow connections over port 17533. For more information about configuring BlackBerry Proxy, see the Configuration content.