iOS, Android, and Windows devices can connect to any UEM instance

iOS, Android, and Windows devices can connect to any BlackBerry UEM Core instance to receive device management, policy, and configuration updates. If one or more UEM Core instances is unhealthy, devices connect to one of the healthy instances. Load balancing is performed automatically. As a result, device management services continue uninterrupted.

Access the management console and BlackBerry UEM Self-Service from any UEM instance

If there is a problem with the management console or UEM Core for a UEM instance, you can continue to access the management console and the UEM Core of any healthy instance.

Round-robin DNS pool for the management console

You can use third-party software to configure a round-robin DNS pool that connects to the management console in each UEM instance. If there is a problem with a console, the pool makes sure that you connect to a working console.

Round-robin DNS pool for the web services API

You can use third-party software to configure a round-robin DNS pool that connects to the web services API in each UEM instance. If there is a problem with one web services API, using the pool makes sure that you connect to a working web services API. If there is a problem using the web services API pool, check the round robin mechanism to ensure the web services API is correctly connected.

BlackBerry Connectivity Node

You can install one or more instances of the BlackBerry Connectivity Node to add additional instances of the device connectivity components to your organization’s domain. You can also create server groups to specify regional data paths for secure connectivity and to set up high availability for the components of the BlackBerry Connectivity Node. For more information, see High availability and the BlackBerry Connectivity Node.