Removing the BlackBerry Connectivity Node software

You can use the uninstall application to remove the BlackBerry UEM connectivity software from a server. The uninstall application can also remove the log files for the existing installation.

The uninstall application removes the software from the local server, but it does not do the following:
  • Remove the BlackBerry Connectivity Node instance from the UEM database
  • Deregister the components from the BlackBerry Dynamics NOC
  • Remove the BlackBerry Proxy instance from the BEMS BlackBerry Dynamics configuration
    Note: If your environment is running an on-premises BEMS instance, verify that the UEM that is being decommissioned is not listed in the UEM instance BEMS Dashboard > BlackBerry Dynamics configuration screen. If the UEM is listed and it is used by BEMS as the primary BlackBerry Proxy server, you must specify another BlackBerry Proxy server or users cannot access the BEMS-Docs repositories and will eventually stop receiving new email notifications. To verify if the UEM instance is listed, see Configure the BlackBerry Dynamics server in BEMS in the Configuring BEMS-Core content.

Therefore, before you reinstall the UEM connectivity software, you must remove the BlackBerry Connectivity Node instance from the management console. When you remove a BlackBerry Connectivity Node instance from the management console, the BlackBerry Proxy instance is deregistered from the BlackBerry Dynamics NOC. This is a necessary step for decommissioning.