Configure BlackBerry UEM to support Android Enterprise devices

If you previously connected a UEM domain to a Google domain and you want to connect a new UEM domain, you must remove the existing connection. In the management console, on the menu bar, click Settings > External integration > Google domain connection and remove the connection. You can also remove the connection from the Admin Settings in Google Play (https://play.google.com/work) using the same Google account you used to create the connection. When you remove a connection, all devices that are activated with an Android Enterprise activation type will be deactivated.
  1. In the management console, on the menu bar, click Settings > External integration > Android and Chrome Management.
  2. Do one of the following:

    Task

    Steps

    Use Android Enterprise devices that have managed Google Play accounts.
    1. Select Allow BlackBerry UEM to manage Google Play Accounts.
    2. Click Next.
    3. In the Google prompt, specify the email address of the Google or Gmail account that will become the administrator account for the Bring Android to Work service. Follow the prompts to complete the registration process.

    Use a Google domain.
    1. Select Connect BlackBerry UEM to your existing Google domain.

      Note that you cannot share Google domains between multiple UEM domains. This option supports Android Enterprise and Chrome OS Enterprise.

    2. Click Next.
    3. Complete the fields to create a service account and click Next.
  3. Do one of the following:
    • To send app configuration details using the BlackBerry Infrastructure, select Send app configuration using UEM Client.
    • To send app configurations details using the Google infrastructure, select Send app configuration using Google Play.
  4. When prompted, click Accept to accept the permissions set for some or all of the displayed Google and BlackBerry apps.
  5. Click Done.
  • Complete the steps to activate Android Enterprise devices. For more information about device activation, see Activating Android devices in the Administration content.
  • You can edit the Google domain connection from Settings > External integration to change the type of Google domain that you use or to test the domain connection.
  • If you ever plan to decommission a UEM domain that is connected to a Google, remove the connection before you decommission the domain (Settings > External integration > Google domain connection). You can also remove the connection from the Admin Settings in Google Play (https://play.google.com/work) using the same Google account you used to create the connection. When you remove a connection, all devices that are activated with an Android Enterprise activation type will be deactivated.