Sending and receiving work data using a VPN or work Wi-Fi network
Devices that have VPN or Wi-Fi profiles configured by you or by the users, may be able to access your organization's resources using your organization's VPN or work Wi-Fi network. To use your organization's VPN, users with an Android device with the MDM controls activation type or Samsung Knox Workspace must manually configure a VPN profile on their devices.
This diagram shows how data can travel when a device connects to your organization's resources using your organization's VPN or work Wi-Fi network.
The following table describes when devices use your organization's VPN or work Wi-Fi network to connect to your organization's network.
|
Device type |
Description |
|---|---|
|
Android Enterprise devices and Knox Workspace devices |
By default, Android Enterprise and Knox Workspace devices use your organization's VPN or work Wi-Fi network to send and receive work data only when BlackBerry Secure Connect Plus is not enabled. |
|
Windows and macOS devices, and Android devices with the MDM controls activation type |
Windows and macOS devices and Android devices with the MDM controls activation type your organization's VPN or work Wi-Fi network to send and receive work data. To use your organization's VPN, Android device users must manually configure a VPN profile on their devices. |
|
iOS |
iOS devices use your organization's VPN or work Wi-Fi network to send and receive Exchange ActiveSync data if the BlackBerry Secure Gateway is not enabled. All other work data uses your organization's VPN or work Wi-Fi network. |