Bypass device prompts for connections that use BlackBerry 2FA

If you use BlackBerry 2FA (two-factor authentication) to access your organization's resources, your device prompts you to authorize the connection. You must tap Confirm on your device to establish the connection.

If you can't use your device because it is lost or does not have a network connection, you can bypass device prompts from BlackBerry 2FA. For example, on some airline flights you can connect only one device to Wi-Fi. If your computer is connected to Wi-Fi, and you try to access your organization's resources, your device cannot prompt you to authorize the connection.

You can bypass the device prompt by setting up preauthentication. Your administrator can set up preauthentication, or you can set it up in BlackBerry UEM Self-Service.

  1. On the left menu bar, click BlackBerry 2FA.
  2. Type the amount of time that you need to bypass the device prompts.
  3. Click Request preauthentication.
When you regain access to your device and no longer need to bypass the devices prompts, log in to BlackBerry UEM Self-Service, click BlackBerry 2FA > Expire now.