Logging phone call and SMS/MMS activity

You can log and review phone call and SMS/MMS activity for Android devices with the Work space only (Premium) activation type.

BlackBerry UEM stores separate .csv log files for both phone calls and SMS/MMS. UEM names the log files <server_name>_<component_identifier>_<event_definition_version>_<yyyymmdd>_<log_number>.<file extension> (for example, BBServer01_phone_1.0_20160730_0001.csv).

In an on-premises environment, the default log file location is: <drive>:\Program Files\BlackBerry\UEM\Logs\device_logs\<date or folder name>. In a UEM Cloud environment the BlackBerry Connectivity Node stores the log files. The default location is: <drive>:\Program Files\BlackBerry Connectivity Node\Logs\Device Logs.