BlackBerry Secure Connect Plus does not start

Possible cause

The TCP/IPv4 settings for the BlackBerry Secure Connect Plus Adapter might not be correct.

Possible solution

In Network Connections > BlackBerry Secure Connect Plus Adapter > Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties, verify that Use the following IP address is selected, with the following default values:
  • IP address: 172.16.0.1
  • Subnet mask: 255.255.0.0

If necessary, correct these settings and restart the server.