Create a template for compliance notifications

When a user's device does not comply with the requirements that you have configured in an assigned compliance profile, BlackBerry UEM can send a personalized email message to the user based on a specified template. UEM includes a default compliance violation email template that can be edited, but not deleted. If you don't assign a different template to a user account, UEM uses the default template.
  1. In the management console, on the menu bar, click Settings > General settings > Templates.
  2. Click The Add icon > Compliance violation.
  3. In the Name field, type a name for the template.
  4. In the Subject field, type a subject for the message.
  5. In the Message field, type the body text of the compliance email message.
    Use the HTML editor to customize formatting, insert images (for example, a corporate logo), and so on. You can insert variables to personalize portions of the email. See Using variables in profiles, emails, and notifications.
  6. Click Save.
For more information about device compliance, see Enforcing compliance rules for devices.